The Neovia Difference | Neovia Logistics

The Neovia Difference

Why Neovia?

Our mindset helps us think about and manage your business differently than other 3PLs. This means managing flow, anticipating challenges, and uncovering opportunities to improve efficiency, boost productivity and enhance customer satisfaction. In short, it means working as your partner, to transform and evolve with your business.

We understand your business

With 30 years of experience, we strive to understand your business, right down to the nuts and bolts of how you operate. That gives us unique insight into your needs across the supply chain, from inbound to outbound and all points in between.

The Neovia Operating System Program Management

We bring a unique and tested approach

We have a unique and proprietary approach to logistics, honed and enhanced over three decades. We call it the Neovia Operating System (NOS). NOS is fully embedded in every Neovia facility and used and understood by all of our people, around the world. It ensures that every step forward and improvement achieved is repeatable and scalable, from day one of our partnership.

We innovate to drive real-world results

Our approach to innovation is focused on achieving results for you. This means the technology and process innovations we introduce are rooted in real-world needs and customized by industry, business and project. In addition to our team of dedicated logistics experts, we offer state-of-the-art tools and technology, such as our proprietary simulation technology that optimizes inventory planning for use with SAP Service Parts Planning.*

* SAP^® Service Parts Planning is the registered trademark of SAP AG in Germany and in several other countries.

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Why Neovia?

What We Do

About

GLOBAL HEADQUARTERS
6363 North State Highway 161, Suite 700
Irving, Texas 75038 USA
Tel: +1 469 513 7000

Last modified: October 1, 2019

Introduction

Neovia Logistics Services, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.neovialogistics.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. When we collect, store and use your personal information, if any, we do so in accordance with the rules set down by the European Union General Data Protection Regulation (EU) 2016/679 (the GDPR).

This Privacy Policy applies to information we collect on this Website, including any information you provide should the Contact Form be accessed, filled out and submitted. We will not provide any personal data obtained to third parties. In a normal browsing situation wherein, no personal data is collected we do not support right of access, rectification, erasure or restriction of processing.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at:

Neovia Logistics Services, LLC
6363 North State Highway 161
Suite 700
Irving, TX 75038
Attn: DPO
DPO@neovialogistics.com

Information We Collect About You and How We Collect It

We may collect information from and about users of our Website, including information:
* By which you may be personally identified, should you access and fill out the Contact Form.

We collect this information:
* Directly from you when you provide it to us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
* Details of your visits to our Website, including traffic data and other communication data and the resources that you access and use on the Website.
* Information about your computer and internet connection, including your IP address, operating system, and browser type.

The Technologies We Use For This Automatic Data Collection May Include Cookies

Cookies are small data files stored on the hard drive device of your computer or mobile device by a website. We may use both sessions cookies (which expire once you close your web browser) and persistent cookies (which may stay on your computer or mobile devise until you delete them) to provide you a more personal and interactive experience on our Website. In addition, we may use analytic cookies to collect information about traffic to our Website and how users use our Website. This information does not identify any individual visitor, but we may use this information to help us operate our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our site. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:
* To present our Website and its contents to you.
* To provide you with information, products, or services that you request from us when you fill out the Contact Form or to respond to your questions or comments.
* We will keep your Personal Information for as long as it remains necessary for the process purpose(s) for which information was collected, or as required by law.

Your Rights In Connection With Your Personal Data

When the Contact Form is accessed and filled out, under certain circumstances, by law you have
the right to:
* Request information and access to your personal data.
* Request correction of the personal data that we hold about you.
* Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
* Object to processing of your personal data.
* Request the restriction of processing of your personal data.
* Right to withdraw consent.
* Request the transfer of your personal data to another party.
* Right to lodge a complaint.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Also, we may share your personal information where the disclosure is necessary for compliance of a legal obligation or where required by government agencies mandated under law to procure such disclosure.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website. You should view this Privacy Policy often to stay informed of changes that may affect you. We expressly reserve the right to update this Privacy Policy periodically and without prior notice to you to reflect changes in those policies and practices.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Neovia Logistics Services, LLC
6363 North State Highway 161
Suite 700
Irving, TX 75038
Attn: DPO
DPO@neovialogistics.com